1. Placing Orders
Orders can be placed through our website.
2. Payment
- Payments are securely processed through our website.
- We accept [mention your payment methods: e.g., bank transfer, cash on delivery, card payments].
3. Returns & Refunds
Due to the perishable nature of some products (pickles, chutneys, honey), returns are accepted only if the item is damaged or defective.
- To request a return or refund, email orders@desilo.pk within 48 hours of receiving the product.
- Include your order number and photos of the damaged item.
- Refunds or replacements will be processed after verifying the claim.
4. Cancellations
Orders can be canceled within 12 hours of placement.
5. Contact for Order Issues
